I wish to comment on how terrible your flight and purchaser service was these days. Flight 4425 was suppose to depart at 5 pm from DC and get to Atlanta. We didn’t take off from DC right up until 6:twenty pm. We were being instructed it absolutely was gonna be a 10 minute delay but we never ever boarded the plane until finally way later on. Then the pilot mentioned there was no hold off In spite of being delayed forty five minutes after which you can had us sit around the runway for more than 35 minutes. I understand you have no Manage above the turbulence we expert but we arrived in ATL plus they didn’t Have got a terminal for us to unboard.
I used to be fortuitous ample to generally be on board American Airlines Flight #32 (LAX – JFK) on labor day….my spouse and i were being seated separately…we experienced a Dying during the family members and were about to nyc for any funeral…….
I labored at Boeing for A number of several years, till I ultimately came to my senses to the fact that the CEO Jim McNerney isn't going to actually concern himself With all the ‘actual work’ being finished. Rather, he cuts it down so far with layoffs, that he in fact shoots himself during the foot. You'll think This could harm. Nevertheless, he leaves just a business ahead of the penny drops. He did the exact same point with 3M just before he took The task because the Boeing CEO.
I recently flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) Because the Embraer is a small aircraft with minimal leg space, my knees were being embedded from the seat back again before me, and it had been producing irritation for me plus the passenger in that seat. I requested the stewardess (“Ellen) if I could transfer for the exit isle, the place there was a lot more area. Once i requested she claimed: “We're going to end counting heads prior to we start out enjoying musical chairs.†When she finished counting persons, I went forward and moved to 1 of two OPEN seats inside the exit isle–I didn’t talk to her yet again thanks to her impolite response the first time. Ellen arrived in excess of the general public tackle method: “Did you progress in the exit isle? Go back to your seat.†I went again quickly. She continued about the PA: “There may be a $10,000 high-quality, and I am not gonna spend it.
At sign in for flight 2356 my bag was considered by personnel as oversized. Positioned in sizing Check out & was 1 inch to tall . My gripe- my husband with similar bag wasn't ( diff color) asked to sizing Look at. noticed quite a few of course also tall bags previous Verify pt. your dropping $.
all to frequently, management is contacted when points go Incorrect…this isn't one of those letters…..I'm speaking to american Airways consumer service because of a fantastic flight attendant named MARITA LORDI (FA #nine
Gold #6CJY924: Record Locator: EVIXIM Your procedure would not print boarding pass for 2nd leg of journey. Known as Shopper Service: CS informed me I would have to wait 24 several hours in an effort to print 2nd leg of excursion. Educated CS this was not real. Was put on keep: CS arrived back and stated I had been correct but to wait right up until 24 several hours to be able to print 2nd leg boarding pass.
I not only had to squander $50 in baggage expenses, but I seasoned Awful landing by your pilots, really crowded and compact planes, rude flight attendants, and entire imbeciles that managed my luggage since they Evidently were being illiterate and could not study “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
Walberg changed my seats.I think the personnel inUS air may be very impolite And that i don’t desire to journey any longer
My spouse And that i had flight reservations for nowadays (March fifteen, 2014) and following a routine heart scan on Wednesday of this 7 days, he was official statement diagnosed by using a severe heart dilemma. On Friday, March fourteen, 2014 he had to possess a heart catherization and it had been extremely hard for us to go on our vacation. I identified as American Airways Purchaser Service and was nicely told “rough luckâ€.
I can't feel you board passengers ahead of doing all of your checks around the aircraft. Leaving your customers stuck for more than two several hours without to small information and facts is whole bullshit. If you are essentially similar to every single airline During this regard, it’s only not acceptable to take care of your customers in this way.
Charlestown to Akron worst boarding expertise at any time. Gate 38 b. A greyhound bus terminal is healthier operate. Fantastic luck on your new careers
On January 25th I contacted American Airways, as I looked at our reservations and observed that my Daughter had us traveling all day long, So I named to up quality our tickets to top notch as I didn't desire to journey all day long in coach. I take advantage of lay try to travel firstclass as I am guaranteed you'll be able to critique but I'm looking to save my Miles as we've been scheduling a large household/graduation excursion to Hawaii.
American Airways gives flights, lodges, automobiles, vacations, cruises and actions – but the organization is most well-recognized for flights originating in The us. The Formal Internet site gives tons of data for folks wishing to e-book flights, such as direct reserving from the web site or by using phone contact with buyer service.